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Customer Service

About Us

The Handibot Smart Power Tool is being developed by a team at ShopBot Tools, Inc., in Durham, North Carolina. ShopBot's mission is to make the empowering technology of digital fabrication widely accessible and usable. There are about 7000 ShopBot Tools in use throughout the U.S. and around the globe. Learn more at

Handibot Tool Support

For tech support information and general information on how to use your Handibot, please visit the Support section of

Our Website

Our website is designed to function on the most recent web browsers: Chrome, Firefox, Safari and Internet Explorer 11. If you are having trouble with our website, please fill out the store contact form and send to "Webmaster". Please be sure to note your operating system and web browser version.

Hours of Operation

Monday through Friday: 9-5 Eastern Time
Closed Jan 1, Memorial Day, July 4, Labor Day, Thanksgiving Day and following Friday, Dec 24-25.


If you would like to purchase your Handibot with a purchase order, please email or fax your PO to 919-502-7724.

Pay Securely

The Handibot store processes payments securely via Shopify Payments powered by Stripe.
Stripe securely processes billions of dollars of payments a year for thousands of companies, from newly-launched start-ups to Fortune 500 companies.

We Accept Visa, MasterCard, Discover, American Express, JCB and Diners Club.

Login with Amazon

You can now login to your Amazon account from your shopping cart. This will allow you to select any of your Amazon shipping addresses and use any of the credit cards you have saved with Amazon. Saving you time and errors on entering in your information. 

Don't worry, if you need to add a shipping address or credit card not stored with Amazon, you can do that during the checkout process and it will be saved to your Amazon account.

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